Peace of mind
For your peace of mind, at Heronhurst we guarantee every product we install against manufacturing and installation defects or faults
What is more, we have honoured our warranties for over 3 decades, so you can be sure we stand by what we promise
In need of attention?
If you are already a Heronhurst Window and Door Studio customer and have a problem with your existing purchase, you can contact Susan or Ellie in our Customer Services Team who will be able to help
If your purchase and problem is within your warranty period, and is within the guarantee coverage, there is no charge or call-out fee - it's all free, with our compliments
However, if your purchase is older and now outside of warranty - we have after all been installing windows and doors since 1982 - we are happy to provide a chargeable service facility and very favourable rates for our existing customers